We are here between:
08:00 to 17:00 Monday to Friday (GMT)
09:00 to 17.00 Saturday (GMT)
If we are busy or you can't call us within these hours, please leave a message and we will get back to you as soon as we can.
We recommend you have your order details at the ready.
To place an order over the phone:
Please contact your nearest shop during their opening hours and they will be able take an order from you over the phone for collection in the shop or for home delivery.
A full list of our shops and contact numbers can be located on the Shops page of our website or by clicking on the following link: Blackwell's shop list
Online Customer Services will be closed or have only a limited service over the following UK holiday periods:
- Wednesday, January 1, New Year's Day
- Friday, April 10: Good Friday.
- Monday, April 13: Easter Monday.
- Monday, May 4: Early May bank holiday.
- Monday, May 25: Spring bank holiday.
- Monday, August 24: Summer bank holiday.
- Thursday December 24th: Christmas Eve
- Friday, December 25: Christmas Day.
- Monday, December 26: Boxing Day
- Thursday December 31st New Year's Eve
- Friday, January 1, New Year's Day
The Online Customer Services email address is firstname.lastname@example.org