How do I contact someone?
We recognise that the most immediate and effective form of communication is over the telephone and welcome your calls.
You can call Customer Services on Tel: +44 (0) 1865 333536 As follows:
08.00 - 18.00 Monday to Friday
09.00 - 17.00 Saturday
We recommend you have your order details at the ready if your call is concerning an order.
Should you be unable to call within these hours you call leave a message which we will answer the following working day.
Alternatively you can contact us by email at firstname.lastname@example.org - we recommend you state your full name, your order number and/or your enquiry.
We will endeavour to respond to your e-mail within 24 hours, however at busier times this may not always be possible.
There is also a Chat option available that can be used via the website