There may be several reasons why your transaction fails when using a Bursary Card. Firstly, ensure that your Bursary Card is supported by checking our Bursary Card FAQ.
However, it may also be because you do not have enough credit left on your Bursary Card to cover the full cost of the transaction. You must have enough credit to pay for the full transaction in order to pay with your Bursary Card.
If the problem is not related to either of these things, please contact one of our Support Team for further assistance.