I have received a Payment Failure email

I have received a Payment Failure email eg as follows:

Thank you for placing your order with Blackwells.co.uk. Unfortunately when we tried to dispatch the order your payment for the following was declined

Copies: 1 ISBN: 9781111198888 Title: Book ordered

Order Number: 003399888

Regrettably we will not be able to ship the above and any other outstanding items from your order so we kindly ask that you a place a new order for remaining goods.

We apologise for the inconvenience, and hope you will continue to shop with us in future.

Yours sincerely

Lucy 

 

Why did my payment fail?

Payment Failures can occur from time to time - regrettably we are not given a reason why this happens 

 

What can I do?

Following receipt of the Payment Failure email, our best suggestion is to place a new order for the book required, also for any outstanding items on your order should they still be required.

If you have any queries, please contact us on 01865-333536.

 

 

 

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