Please note that our customer services team are extraordinarily busy as a result of some shops being closed, longer delivery times and COVID-19 regulations.
We are doing everything we can to reply to tickets as quickly as possible but please be aware that requests could take up to 3 days to be responded too.
If you are wondering when your order will be despatched, no need to email us, we will email you when the item is despatched.
Our Online Customer Service telephone line has been temporarily turned off so that the team can focus on fulfilling orders and responding to emails.
If your UK order hasn’t arrived 14 days after you've received your despatch email please contact our online customer services team who will resolve the issue for you. Postal services in some areas are taking longer than normal. Contact us
You can view our FAQs by clicking this link: www.Blackwells.co.uk/help
Thank you for your patience.
Please keep visiting this page for the latest information.