Ordering

• Why can I not order over the phone at the moment?
• Why can I not Click and Collect anymore?
• My order is not showing on my account - Guest Orders
• Ordering to the EU
• Paying for your order
• How can I place an order/search for a book?

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Click & Collect and Reserve Online & Collect In-store

• Can I place an order through my local Blackwell's bookshop?
• Can I reserve online & collect in-store?

How to Cancel or Return an Order

• I've received a faulty book
• What is Blackwell's returns policy? 
• How can I return a book?
• How can I cancel my order?
• My order has arrived damaged