Ordering

• How can I place an order/search for a book?
• I haven't received an order confirmation email?
• I haven't received a dispatch email?
• Can I place an order over the phone? 
• Can I change my billing or delivery address on my account or on my order?
• I've had a problem completing my order

Click & Collect and Reserve Online & Collect In-store

• How can I place an order for click & collect?
• Can I place an order through my local Blackwell's bookshop?
• Can I reserve online & collect in-store?

Returns & Cancellations

• What is Blackwell's returns policy? 
• How can I return a book?
• How can I cancel my order?
• My order has arrived damaged

eBook Help & FAQs

• eBook FAQs
• Blackwell’s eBook Terms and Conditions