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David Matkin

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Latest activity by David Matkin
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    David Matkin created an article,

    School Enquiries

    Scottish Schools - please contact: Edinburgh Blackwell’s Business Centre 53-62 South Bridge Edinburgh EH1 1YS E: business.edinburgh@Blackwells.co.uk Tel: 029 2022 8799 Contact Ewan Wilkinson Ewan.w...

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    David Matkin created an article,

    Corporate (CPI) Account Queries

    The head of Blackwell's CPI is Tim Kilmartin Contact tim.kilmartin@blackwell.co.uk   Blackwell's Corporate Professional Institute (CPI) Account Business Centres are located as follows:   London Bla...

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    David Matkin created an article,

    My book or catalogue data or jacket image is incorrect on the website

    Thank you for your email regarding your data on our website. We’re very pleased to let you know that we use BDS as our principle bibliographic data supplier. We have also transitioned from BIC to T...

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    David Matkin created an article,

    Can I change my billing or delivery address

    Your Billing and/or Delivery address can be changed on your order anytime up until the book is despatched. Please contact Online Customer Services by email to blackwell.online@blackwell.co.uk and w...

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    David Matkin created an article,

    I have received a Payment Failure email

    I have received a Payment Failure email eg as follows: Thank you for placing your order with Blackwells.co.uk. Unfortunately when we tried to dispatch the order your payment for the following was d...

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    David Matkin created an article,

    If you have a website issue during checkout while placing your order, please try clearing your Browser History

    If you have a problem during checkout while placing your order, please try clearing your Browser History:   We can advise the following about clearing your web / browser history on your PC, Mac or ...

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    David Matkin created an article,

    Can I place an order over the phone?

    Can I place an order over the phone? Please contact your nearest shop and they will be able take an order from you over the phone. A full list of our shops and contact numbers can be located on the...

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    David Matkin created an article,

    My balance to pay is less than £1

    The balance I have left to pay is less than £1 We regret that we cannot take payment for any amounts of less than £1 Should your National Book Token or Blackwell's Gift Card not cover the full cost...

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    David Matkin created an article,

    Blackwell Learning (Kortext) Contact Details

    Blackwell Learning (Kortext) Contact Details If you have any problems with your Blackwell Learning account please contact Kortext who now look after the Blackwell Learning website:

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    David Matkin created an article,

    Important Notice when using a Blackwell's Gift Card or a National Book Token

    If you place an order using a Blackwell's Gift Card or a National Book Token, please retain the card used until the book arrives and you are happy with your purchase. Should your order need to be r...