How do I know if my book is a first edition?

1. More FAQs:
2. More FAQs

What is a first edition book? A first edition is a book that has been printed and distributed for the first time. Books can go through several print cycles, sometimes with edits or additional mater...

• Elaine Stabler
• 06 August 2021 13:19
• Updated
• 1 follower
• 0 comments
• 1 vote

How long will my order take to arrive?

1. Delivery
2. Delivery

How long will my order take to arrive? Estimated delivery times are dependent on the destination:    Destination Price Delivery from dispatch date UK-Standard Delivery cost included within...

• Elaine Stabler
• 15 February 2023 12:10
• Updated
• 1 follower
• 0 comments
• -22 votes

How can I update my email address/personal details?

1. My Account
2. My Account

  How can I update my email address/personal details within my account? Use the navigation menu on the left-hand side in your account to update your details.  Log into your existing account Select...

• Elaine Stabler
• 19 April 2023 14:57
• Updated
• 1 follower
• 0 comments
• 0 votes

How can I change my account password? 

1. My Account
2. My Account

How can I change my account password?  If you've forgotten your password, you can use the 'Forgotten password' link here.    To update your password within your account, follow the steps below: Cl...

• Elaine Stabler
• 16 August 2022 10:23
• Updated
• 2 followers
• 0 comments
• -4 votes

My wishlist FAQs

1. My Account
2. My Account

Where is my wishlist? Your wishlist can be found within your account, on the left-hand side, under the 'Orders' tab.    What can I add to my wishlist? Anything you like! From books to gifts, to gam...

• Elaine Stabler
• 14 April 2023 08:22
• Updated
• 1 follower
• 0 comments
• 0 votes

Why are my books being sent separately? 

1. Delivery
2. Delivery

Why are my books being sent separately?  We often send books in separate parcels because they are coming from different stock locations, eg from a shop or our distribution centre.   Double-check th...

• Elaine Stabler
• 19 July 2022 15:19
• Updated
• 1 follower
• 0 comments
• -1 votes

How can I create an account?

1. My Account
2. My Account

How can I create an account? With a customer account, you can view and manage your orders, update your personal information, and track the status of your order. To create an account: Click 'Login...

• Elaine Stabler
• 16 August 2022 10:22
• Updated
• 2 followers
• 0 comments
• 0 votes

I haven't received a dispatch email?

1. Ordering
2. Ordering

I haven't received a dispatch email? If you placed an order using your account, you can log in and check its progress. If it has not been dispatched, please check the 'Usually Dispatched' time adve...

• Elaine Stabler
• 19 July 2022 13:29
• Updated
• 3 followers
• 0 comments
• -29 votes

I haven't received an order confirmation email?

1. Ordering
2. Ordering

I haven't received an order confirmation email? If you have had an order number generated at the end of the ordering process then we will have received your order, even if the confirmation email do...

• Elaine Stabler
• 21 April 2022 07:06
• Updated
• 6 followers
• 0 comments
• -35 votes

How can I use my National Book Token online?

1. Payments
2. Blackwell's Gift Cards & National Book Tokens FAQs

How can I use my National Book Token online? Once you've added the books you'd like to buy to your basket, click 'View Basket' followed by 'Checkout'. Follow the steps to enter your billing/deliver...

• Elaine Stabler
• 18 August 2023 14:01
• Updated
• 2 followers
• 0 comments
• -2 votes