Student Price Match Guarantee

1. More FAQs:
2. Policies:

We regret that there is no Price Match Guarantee Offer scheme planned for 2022 

• Elaine Stabler
• 11 October 2022 09:04
• Updated
• 1 follower
• 0 comments
• 1 vote

How do I know if my book is a first edition?

1. More FAQs:
2. More FAQs

What is a first edition book? A first edition is a book that has been printed and distributed for the first time. Books can go through several print cycles, sometimes with edits or additional mater...

• Elaine Stabler
• 06 August 2021 13:19
• Updated
• 1 follower
• 0 comments
• 1 vote

How long will my order take to arrive?

1. Delivery
2. Delivery

How long will my order take to arrive? Estimated delivery times are dependent on the destination:    Destination Price Delivery from dispatch date UK-Standard Delivery cost included within...

• Elaine Stabler
• 15 February 2023 12:10
• Updated
• 1 follower
• 0 comments
• -20 votes

How can I update my email address/personal details?

1. My Account
2. My Account

  How can I update my email address/personal details within my account? Use the navigation menu on the left-hand side in your account to update your details.  Log into your existing account Select...

• Elaine Stabler
• 19 April 2023 14:57
• Updated
• 1 follower
• 0 comments
• 0 votes

What does my order status mean?  

1. My Account
2. My Account

What does my order status mean?   With a customer account, you can track and check the status of your order.   Order placedWe've received your order. You should see an update soon Being processedWe...

• Elaine Stabler
• 29 April 2021 07:53
• Updated
• 1 follower
• 0 comments
• -17 votes

How can I change my account password? 

1. My Account
2. My Account

How can I change my account password?  If you've forgotten your password, you can use the 'Forgotten password' link here.    To update your password within your account, follow the steps below: Cl...

• Elaine Stabler
• 16 August 2022 10:23
• Updated
• 2 followers
• 0 comments
• -4 votes

My wishlist FAQs

1. My Account
2. My Account

Where is my wishlist? Your wishlist can be found within your account, on the left-hand side, under the 'Orders' tab.    What can I add to my wishlist? Anything you like! From books to gifts, to gam...

• Elaine Stabler
• 14 April 2023 08:22
• Updated
• 1 follower
• 0 comments
• 0 votes

Why are my books being sent separately? 

1. Delivery
2. Delivery

Why are my books being sent separately?  We often send books in separate parcels because they are coming from different stock locations, eg from a shop or our distribution centre.   Double-check th...

• Elaine Stabler
• 19 July 2022 15:19
• Updated
• 1 follower
• 0 comments
• -1 votes

Have I been charged twice (double payment)? 

1. Payments
2. Payment FAQs

Have I been charged twice (double payment)?  If you've opted to pay by credit or debit card, payment is only confirmed at the point of dispatch. Sometimes a pending transaction will be placed on yo...

• Elaine Stabler
• 05 May 2021 14:25
• Updated
• 2 followers
• 0 comments
• -3 votes

How can I create an account?

1. My Account
2. My Account

How can I create an account? With a customer account, you can view and manage your orders, update your personal information, and track the status of your order. To create an account: Click 'Login...

• Elaine Stabler
• 16 August 2022 10:22
• Updated
• 2 followers
• 0 comments
• -1 votes