Lost in the Garden Giveaway Instagram Competition

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Comment, follow and share for a chance to win a copy of Adam S. Leslie's signed, exclusive, numbered edition of Lost in the Garden - volume 7 for 7 Penfold Lane.   One winner will be selected at ra...

• Thomas Bilton
• 09 April 2025 09:04
• 1 follower
• 0 comments
• 0 votes

What is the £1 pending transaction in my bank account?

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Sometimes, a small pending transaction (normally £1) will be placed on your credit/debit card to verify the account when the order is placed, which will be returned shortly after. However, we will ...

• Thomas Bilton
• 02 April 2025 10:11
• Updated
• 1 follower
• 0 comments
• 0 votes

Will the ongoing trade war/cross border tariffs impact my order?

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For customers living outside the UK, it is possible further charges may be applied to your order before delivery or collection. These would be in addition to any local tax you may have paid as part...

• Thomas Bilton
• 17 March 2025 09:06
• Updated
• 1 follower
• 0 comments
• 0 votes

GPSR-EU safety legislation.

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The General Product Safety Regulation (the “GPSR”) comes into effect on December 13, 2024. All consumer products sold within the EU will be subject to these new regulations. The goal of the GPSR is...

• Thomas Bilton
• 12 December 2024 17:32
• Updated
• 1 follower
• 0 comments
• 0 votes

Win an exclusive leatherbound edition of Our Evenings

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Order a copy of the Blackwell’s Fiction Book of the Year: Our Evenings (signed edition or standard edition) before Tuesday 10th December, and you could win a very special and exclusive leatherbound...

• Thomas Bilton
• 03 December 2024 08:29
• Updated
• 1 follower
• 0 comments
• 0 votes

What is your complaint process?

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Complaints process Were you happy with your customer service interaction? If you were not happy with the resolution offered or the service you have received from a member of the customer service te...

• Thomas Bilton
• 01 November 2024 12:09
• Updated
• 1 follower
• 0 comments
• 0 votes

Spanish Waste regulation registration number

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RD 1055/2022 RPP NUMERO ENV/2024/000045245

• Thomas Bilton
• 29 May 2024 08:42
• 1 follower
• 0 comments
• 0 votes

Can I amend the quantity on an order?

1. Ordering
2. Ordering

Can I amend the quantity on an order? Once an order is placed, we cannot amend the quantity ordered. Our best suggestion is to cancel your order via your account and place a new order for the quant...

• Thomas Bilton
• 09 April 2025 15:47
• Updated
• 2 followers
• 0 comments
• 0 votes

The Delivery Address on my order is incorrect

1. Ordering
2. Ordering

  The Delivery Address on my order is incorrect When placing an order, we recommend you please check that the Delivery Address on your order confirmation  email is correct. If you notice it is inco...

• Thomas Bilton
• 13 May 2024 10:47
• Updated
• 2 followers
• 0 comments
• 0 votes

Blackwell’s 15% Student Discount – Terms and Conditions

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1.The 15% student discount will be offered in Blackwell’s Bookshops and Heffers Bookshop through January and February 2025. The offer will run in different weeks in different Blackwell’s bookshops ...

• Thomas Bilton
• 24 January 2025 11:49
• Updated
• 2 followers
• 0 comments
• 2 votes