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  • Privacy Notice

    We respect the privacy of every person who visits or registers with Waterstones.com or uses the Waterstones mobile application (the "Sites") or the services that we make available from the Sites, o...

  • Blackwell’s 15% Student Discount – Terms and Conditions

    1.The 15% student discount will be offered in Blackwell’s Bookshops and Heffers Bookshop through January and February 2024. The offer will run in different weeks in different Blackwell’s bookshops ...

  • Paying for your order

      Paying for your order: At Blackwell's online, we generally do not charge for orders at the point of checkout.  This will happen on the day your order/items are dispatched to you from our distribu...

  • Blackwell's Registered Address & VAT Number

      Company name on VAT Registration: Waterstones Booksellers Ltd VAT number: No.GB 108 277 024 Register No. 610095 Jurisdiction of VAT number: United Kindom (UK) Issuing Authority of VAT ...

  • Spanish Waste regulation registration number

    RD 1055/2022 RPP NUMERO ENV/2024/000045245

  • The Shadow Key

    Win a dedicated signed copy of The Shadow Key There's something mysterious about the village of Penhelyg. Will unlocking its truth bring light or darkness? Pre-order your copy of The Shadow Key (o...

  • Blackwell’s Candidate Privacy Notice

      What is the purpose of this document? Blackwell UK Ltd is a "data controller". This means that we are responsible for deciding how we hold and use personal information about you. You are being ...

  • Subject Access Request Policy

    Subject Access Request – Policy & Procedure   Definition All personal data processed by Blackwell’s is within the scope of this procedure.   Data subjects are entitled to: Confirmation as to whe...

  • Subject Access Request Form

    This form is used when employees or customers would like to make a Subject Access Request (SAR):   Form for making a Subject Access Request: Name: Daytime telephone number: Email: A...

  • Contact Online Customer Services

    Whatever your query, we're here and happy to help. Before getting in touch, why not check the information below which covers some of our most frequently asked questions. Important information! If y...