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Payments

Payment FAQs

  • I have received a failed payment email
  • I have received a confirmation email but no payment has been taken. When will I be charged?
  • I've reserved a book online to collect. When will I pay for my order?
  • Have I been charged twice (double payment)? 
  • How can I pay for my Online order?
  • Do you offer student discount online?
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Blackwell's Gift Cards & National Book Tokens FAQs

  • How can I use my Blackwell's gift card online?
  • How can I use my National Book Token online?
  • Can I merge my Blackwell's gift cards or National Book Tokens?
  • How can I check my Blackwell's gift card balance?
  • Can I still use my Blackwell's gift card/National Book Token/Bursary card if it has expired?

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